Support Center

Get help with any questions or issues you may have

Contact Admin

For general inquiries, onboarding issues, or administrative support.

Technical Support

For issues with AI tools, CRM access, or system functionality.

Sales Support

For assistance with sales processes, training, or deal submissions.

Frequently Asked Questions

How do I access the CRM system?

Contact Jessica Moreno at admin@fundgenies.ai to get your login credentials for the GoHighLevel CRM system.

Where can I find training materials for new products?

All training materials are available in the Resource Hub under the "Foundational Topics" section.

How do I submit a new deal?

Follow the SOPs in the Resource Hub for the specific type of deal you're submitting (Loan, Credit Card, Equity, etc.).

Who do I contact for commission questions?

For any commission-related inquiries, please contact Sharkey Elena at sharkey@fundgenies.ai.